Job description
Cardno International Development is seeking an IT Technical and Development Specialist Consultant for an existing P4 project in Dar es Salaam, Tanzania. This position will support programmatic and under the mHealth Tanzania Public-Private Partnership. This is a Public-Private Partnership in PEPFAR Countries project (P4) position based in Dar es Salaam; United Republic of Tanzania.
The IT Technical and Development Specialist Consultant will support the program’s IT Technical and Development and Program Adviser for all technical project implementations under the mHealth Tanzania Public-Private Partnership. S/he will provide program assistance on all Information Communication Technology (ICT) components. S/he will assistant where necessary, the project activities related to the technical implementation and expansion of Ministry of Health, Community Development, Gender, Elderly and Children (MoHCDGEC) and implementing partner mHealth service through existing SMS, USSD and Voice-based channels.
In this role, the IT Technical and Development Specialist Consultant will provide day-to-day technical project assistance and support, business analysis support for all related program and partner activities. S/he will assist other members of the team in the development, implementation and/or oversight of other program activities. The incumbent requires both an understanding of technical concepts and possess an ability to clearly understand the business needs of partners by eliciting system requirements. S/he requires the skills to translate them into working solutions in line with an existing solution framework.
The IT Technical and Development Advisor is also expected to provide ICT assistance to the project team; including LAN, WAN, PC, printer, scanner support and other basic technical support where needed to ensure the team can operate effectively.
Responsibilities:
- Assist the IT Technical and Development Adviser with liaising with partners to:
- Build business cases for new mHealth applications to support partner programmatic areas;
- Ability to understand and clearly document business processes and workflows;
- Graphical mapping;
- Eliciting requirements from participating in:
- Partner workshops;
- Working with users;
- Designing surveys and user interviews;
- Assist in translating and simplifying gathered requirements;
- Organizing requirements and documentation;
- Knowledge in generating process documentation;
- Understand customer requirements and business objectives;
- Provide strategic advice on using technology to achieve goals;
- Design services ensuring the application meets the required design and functionality;
- Assist the team and technology partner in creating user manuals;
- Revise existing mHealth services and suggest improvements;
- o Produce reports;
- Assist the technical adviser in performing application testing and quality assurance;
- Report on common sources of technical issues or questions and make recommendations for improvements to team.
- 5+ years of experience in the international development field;
- University degree in Information Communication Technology, Computer Science or equivalent;
- Experience in project management and knowledge of principles;
- Business case development;
- Previous experience in Business / Systems Analysis or Quality Assurance;
- Good organizational, analytical, oral, and written communications skills.
Seniority Level
Industry
International trade and development
Employment Type
Full time
Job Functions
Consulting
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